PSC, Studer Community Institute 
To Host Customer Service Seminar 

 

It is no secret that satisfi ed customers are 

key to a successful business. 

On April 26, Pensacola State College’s 

Center for Corporate and Professional 
Development Training and the Studer 
Community Institute will join forces to share 
what it takes to attract, maintain and grow a 
solid customer base.

“Harnessing the Power of Exemplary 

Customer Service – Every Customer. Every 
Time.” is set for 8:30 a.m.-4 p.m. in the 
WSRE Jean and Paul Amos Performance 
Studio on the Pensacola State campus.

Quint Studer, 

founder and 
CEO of Studer 
Community 
Institute, along 
with Donna Kirby, 
vice president of 
operations for 
the Pensacola 
Blue Wahoos, 
will provide 
information on successful customer service.  

“Winning 

customers and 
keeping them 
happy is diffi cult. 
That means 
everyone needs 
to be engaged 
in building the 
organization’s 
brand, and it 
needs to happen 

with every customer, every time,” Studer said. 
“Ultimately, the way customers are treated 
will make or break an organization.”

Ruth McKinon, workforce development/

CWE coordinator at the Center for Corporate 
and Professional Development Training, said 
the seminar will appeal to organizations and 
businesses interested in learning effective 
ways to attract and retain more customers.

For more information about the seminar, 

call McKinon at (850) 484-1374 or Tracy 
Hunter at (850) 484-1363 or email dtcreg@
pensacolastate.edu.

62     |    VIPPensacola.com

Beck Partners Promotes Stacy 
Taylor To Vice President

Beck Partners, a regional commercial 

real estate and insurance fi rm, announced 
the promotion of Stacy Taylor, CCIM to 
Vice President. This promotion is due to 
his consistent and increasing sales volume, 
over 15 years of experience, designation and 
representation of Beck Partners. 

“Stacy has exhibited a fearless drive to 

represent his clients to the fullest extent while 
being a guiding light to our newer agents,” 
states Justin Beck, CEO of Beck Partners. 
“His industry smarts and agile temperament 
is crucial to our success along the Gulf Coast. 
This promotion is just a step in Stacy’s 
continued development in the offi ce and in 
the community.”

Stacy understands that building and 

maintaining strong relationships is equally 
important as completing the real estate 
transaction. Successfully completing 
over 1,500,000 square feet in real estate 
transactions and an estimated $150 Million 
in sales has enabled him to streamline the 
transaction process.

Since moving to Pensacola, Stacy has 

integrated retail to his existing offi ce practice, 
making him a well-rounded expert along 
Northwest Florida. He has been very 
successful in leveraging his regional and 
national relationships while staying active 
in the International Council of Shopping 
Centers (ICSC) and holding a Certifi ed 
Commercial Investment Member (CCIM) 
designation. This designation represents 
recognized experts in the commercial and 
investment real estate industry that are 
profi cient not only in theory but also in 
practice. He is also currently the President of 
the Northwest Florida CCIM chapter. 

UWF Music Professor Honored 
With 50-Year Service Award

A University of West Florida music 

professor has been recognized for a milestone 
of career service. The Florida Music 
Education Association honored Dr. Larry 
Reed with the 50 Year Music Education 
Service Award during its annual professional 
development conference, held Jan. 10-13, 
2018, in Tampa, Florida.

Reed, faculty associate in the Department 

of Music, has taught musical education to 
students from pre-Kindergarten to senior 
adults for the past 56 years, including 34 years 
at UWF.

“It has been a very gratifying experience to 

be honored by my peers in the FMEA,” Reed 
said. “I’ve felt successful in making people 
feel that music is important, and that they 
have some insight into music. Music is vital 
and our lives are richer because of it.”

As a vocalist and choral director, he has 

dedicated his career to training the music 
teachers who will educate a new generation of 
musicians.

“Dr. Reed’s years of service have had a 

profound impact on music education in 
Florida. His dedication and commitment to 
excellence within the profession have shaped 
students and leaders within the fi eld,” said 
Dr. Steven Brown, dean of the UWF College 
of Arts, Social Sciences and Humanities. “We 
are honored and thankful for his contributions 
to UWF and the State of Florida education 
system. He is leaving a legacy that will impact 
future generations of educators.”

  For more information about the UWF 

Department of Music, visit uwf.edu.

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